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Refund Policy

Refund Policy

Crea8socialpro Refund policy

WEB VERSION

Having provided Demo which is the only way provided to test the script, We do not grant a refund request unless if you and our team are unable to install the script on your server.

Note: Our support will need either your Cpanel or Ftp details to complete the installation, so it must be provided.

ANDROID APP

Having provided Demo which you downloaded on the Google playstore and the only way to test the application, we try to compile your app in accordance to your request. We do not grant refund request unless if we are unable to compile and give you the apk.

 

Support Extension Refund policy
Support extension fee is not refundable. This implies you cannot ask for refund once you have paid for it.

Custom Software Refund Policy
In accordance with the terms and conditions of this service,You can only be refunded 80% of the money once the custom request has been responded to. And once a custom software requested has been delivered and confirmed by the client No refund can be granted.

Also in term of cancellation, A cancellation fee may be charged if the Customer cancels the Service prior to completion. The fee to be charged will be equal to the amount of work completed at the point of cancellation and refund you the remaining balance.

Installation Refund Policy
This fee is not refundable. It implies you cannot ask for refund once you have paid for this service.

Site Maintenance Refund Policy
If you decide to withdraw your site management from us YES it is possible either your license for site maintenance is still active or inactive. We will grant you full refund if we have not started any work on your site but if there is already service rendering on your site and you want to cancel it then a fee to be charged will be equal to the work we have rendered then refund the remaining balance.

Upgrading Service Refund Policy
This fee is not refundable. It implies you cannot ask for refund once you have paid for this service.

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